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Become a mystery shopper.

Walk in like a regular customer, follow a short brief and report what you saw. You choose the jobs and when to do them. The new app is out now on iPhone and Android. Jobs move into it soon, so there are none in it yet; until then they stay on the original mysteryshopper.com.au site.

Download on the App Store Get it on Google Play
200k+shoppers
Join a network built across Australia since 2001.
20-35min on site
Most visits take 20 to 35 minutes on site. Send your report from the car.
Freeto join
No ABN needed. Joining is free.

How a job will work.

Once jobs are in the app, each one runs the same way.

01

Claim a job.

Choose a job that fits your week. Its fee is shown before you claim, and claiming is a promise to do it within the job's window.

02

Visit as a customer.

Check in at the location and follow the brief: what to buy, what to ask, what to watch. Nobody there should know you are a mystery shopper.

03

Report what happened.

Answer every question truthfully, in your own words, with the photos the brief asks for. Then send it in.

How you get paid.

Once jobs are in the app, each one pays one fee, as set out in the shopper terms you agree to before you claim.

Read the shopper terms →

  • ✓
    Shown before you claim.You see the fee for a job before you decide to take it.
  • ✓
    Purchases included.The fee includes anything the brief asks you to buy. There is no separate reimbursement.
  • ✓
    Paid once your report passes review.A report rejected as incomplete, late or inaccurate is not paid.
  • ✓
    Weekly, to your bank account.Fees are paid in weekly payment runs through Stripe, which holds your bank details.

Who can join.

18 or over.

You need to be at least 18 and entitled to work in Australia.

No ABN, no cost.

You take part as a hobby, not a business, so you don't need an ABN. Joining is free.

A phone and the app.

Download the app, create your account, verify your identity and finish the shopper training, and you are ready to claim.

Questions about pay, jobs and joining →

Get the app and finish your training.

Download on the App Store Get it on Google Play