Mystery shopper questions.
Straight answers about joining, where the jobs are and how you get paid.
Joining, jobs and pay.
Is mystery shopping legitimate?
Yes. MysteryShopper.com.au has run mystery shopping in Australia since 2001: more than 430,000 shops for more than 800 brands, with a network of more than 200,000 shoppers. Joining is free.
Does it cost anything to join?
No. Joining is free. When a brief asks you to buy something, the fee for the job includes it.
How do I get paid?
Once jobs are in the app, each job's fee is shown before you claim it and includes anything the brief asks you to buy; there is no separate reimbursement. The fee is payable once your report passes review and is paid in weekly payment runs to your bank account through Stripe. A report rejected as incomplete, late or inaccurate is not paid.
How long does a visit take?
Most visits take 20 to 35 minutes on site. You choose when to go within the job's window, and you can send your report from the car.
Where are the jobs right now?
On the original mysteryshopper.com.au site. The new app is out now on iPhone and Android, and jobs move into it soon, so there are none in it yet. Download it now, set up your account and finish your training so you are ready to claim when they arrive.
What do I need?
A phone, iPhone or Android, and the app. In the app you create your account, verify your identity and finish the shopper training, and then you are ready to claim.
Do I need an ABN?
No. You take part as a private hobby, not as a business, so you don't need an ABN. You are responsible for any tax on what you receive.
How old do I need to be?
18 or over, and you need to be entitled to work in Australia.
Am I guaranteed jobs?
No. Which jobs you can see depends on where you are and on the rules each business sets for its jobs, so we can't promise you any.
Get the app and finish your training.
